This Privacy Policy explains what personal information pk98 collects from Pakistani players, how that information is used, who it may be shared with, and the rights you hold over your own data. At pk98, player privacy is not a checkbox — it is a core operating principle built into every aspect of our platform from the ground up.
These six principles summarise how pk98 approaches data privacy across all player accounts and platform interactions. The full legal text follows below.
All personal data stored by pk98 is protected using industry-standard encryption. Your JazzCash mobile number, bank details, and identity documents are never stored in plain text.
pk98 players have the right to access, correct, and request deletion of their personal data at any time. Submit a request to our support team and we will respond within 30 days.
pk98 does not sell, rent, or trade your personal information to marketing companies, data brokers, or any third party for commercial gain. Your data is used solely to operate your pk98 account.
pk98 collects only the information genuinely required to operate your account, process payments via EasyPaisa or HBL, and comply with anti-money-laundering obligations.
Access to your personal data within pk98 is strictly limited to staff who need it to perform their role. All internal access is logged, audited, and subject to confidentiality obligations.
In the unlikely event of a data breach affecting your pk98 account, we will notify you promptly via your registered contact details and take immediate steps to mitigate any harm.
This Privacy Policy ("Policy") is issued by pk98 ("the Company," "we," "us," "our") and applies to all personal information collected from individuals ("you," "Player," "User") who register for, access, or use the pk98 online gaming and sports betting platform available at pk98.bid, including any associated mobile-optimised interfaces, live chat tools, payment portals, and customer support channels.
By creating a pk98 account, logging into the platform, or submitting any personal information to pk98 by any means, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein. This Policy forms part of the broader contractual relationship governed by the pk98 Terms and Conditions.
pk98 is committed to protecting the privacy and personal data of all players, with particular attention to the context of players based in Pakistan using local payment methods including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Our data handling practices are designed to meet internationally recognised privacy standards.
pk98 collects personal data in several categories depending on how you interact with the platform. The table below details the categories of data we may collect and the primary purpose for which each category is required:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address, city (e.g. Karachi, Lahore) | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa wallet number, bank name, transaction history | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Games played, bet history, login times, pages visited | Responsible gaming monitoring, personalisation, analytics |
| Communication Data | Live chat transcripts, support emails, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | CNIC image, utility bill, bank statement (where requested) | Identity verification, AML/KYC regulatory obligations |
pk98 collects personal data through the following channels and methods:
pk98 processes your personal data only where a valid legal basis exists. The primary legal bases on which pk98 relies are:
pk98 uses the personal data we hold about you for the following specific purposes:
pk98 does not sell, rent, or trade your personal information. We share your data with third parties only in the following specific circumstances, and only to the extent strictly necessary:
All third parties with whom pk98 shares personal data are contractually required to maintain appropriate security standards and to use the data only for the specific purpose for which it was disclosed.
The pk98 platform uses cookies and similar tracking technologies to deliver, improve, and secure the service. Cookies are small text files stored on your device when you access pk98. The types of cookies we use include:
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent some features of the pk98 platform from functioning correctly.
pk98 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. Specific retention periods applicable to pk98 player data include:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & identity records | 5 years after account closure | AML / KYC legal obligation |
| Transaction records | 5 years from transaction date | Financial regulation compliance |
| Communication records | 3 years from last contact | Dispute resolution, quality assurance |
| Technical / session logs | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until withdrawal of consent + 3 years | Legal accountability for consent |
Following expiry of the applicable retention period, pk98 will securely delete or anonymise your personal data so that it can no longer be used to identify you.
pk98 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. Our security framework includes, but is not limited to:
Subject to applicable law and the specific circumstances of your request, pk98 players have the following rights in relation to their personal data:
To exercise any of these rights, please contact the pk98 support team via live chat or email. We will respond to all valid requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days with notification to you.
The pk98 platform is strictly intended for users aged 21 and above. pk98 does not knowingly collect personal data from individuals under the age of 21. During registration, we require users to confirm their date of birth and, where identity verification is required, to provide documentation confirming their age.
If pk98 becomes aware that personal data has been collected from an individual who is under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated account. Any winnings or bonus funds accumulated in an underage account will be forfeited and deposits returned at pk98's discretion in accordance with the Terms and Conditions.
To deliver the pk98 platform to players across Pakistan and to fulfil our regulatory and operational obligations, it may be necessary to transfer your personal data to servers or service providers located outside Pakistan. This can include cloud infrastructure providers, game software suppliers, and compliance service providers operating in international jurisdictions.
Where pk98 transfers personal data internationally, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy. Such safeguards may include standard contractual clauses, certification schemes, or the onboarding of service providers that maintain recognised data protection certifications.
The pk98 platform integrates third-party services including game software providers, payment processors, and live dealer studios. These third-party services operate under their own privacy policies and data practices, which are independent of this Policy. pk98 is not responsible for the privacy practices of third-party service providers, though we take reasonable steps to ensure that any provider we work with maintains appropriate data protection standards through contractual agreements.
The pk98 platform does not contain links to external third-party websites for advertising or commercial referral purposes. Any links present on the pk98 platform lead only to pk98-operated pages and services.
pk98 reserves the right to update, revise, or replace this Privacy Policy at any time. The revised Policy will be published on the pk98 platform with an updated effective date. Where changes are material — such as significant changes to how we collect, use, or share personal data — pk98 will provide advance notice to registered players via the contact information held on their account.
Continued use of the pk98 platform following the effective date of any updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how pk98 protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk98 handles your personal data, please contact our dedicated support team. We take all privacy enquiries seriously and commit to providing a substantive response within the timelines stated in Section 10 of this Policy.
For queries specifically related to responsible gaming — including self-exclusion, deposit limits, or cooling-off periods — please visit the pk98 Responsible Gaming page for dedicated tools and guidance.
You've read how pk98 protects your personal information. Log in to your account and enjoy cricket betting, PSL markets, live casino tables, and instant JazzCash withdrawals — all backed by a privacy framework you can trust.
21+ pk98 is strictly for players aged 21 and above. Please play responsibly.